Legal · Phone app
Terms of use and subscriptions for the phone app
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These terms govern the use of “DNIe NFC: Spanish ID & e-sign” (in Spanish, "DNIe NFC: firma y trámites"), NEXO APEX S.L.'s app for iPhone and Android, and its subscriptions. By installing or using the app you accept them. The Mac app and the macdnie.com website have their own terms of use.
1.Who is behind it
The app is a product of NEXO APEX S.L. ("nexoapex"), the software studio that also publishes DNIe for Mac and this website.
- Owner
- NEXO APEX S.L.
- Spanish tax ID (NIF)
- B55467146
- Registered address
- Edificio Camí Reial, c/ Camí Reial 13-17, 3a planta, 43700 El Vendrell, Tarragona, Spain
- Contact
- macdnie@nexoapex.com · +34 659 696 741
2.Unofficial product
The app is not an official product and is not affiliated with or endorsed by the Spanish National Police, the FNMT, the Spanish Tax Agency (AEAT) or any public body. It issues no certificates and provides no trust services: it is a tool for using, on your phone, the DNIe and the certificates you already have. You complete procedures directly with each public body on its official e-office.
3.What the app does and what you need
The app reads the DNIe, passports and TIE cards over NFC; signs and validates documents; logs you in to e-offices with the DNIe or a certificate; and offers a catalogue of procedures. To use it you need an iPhone with iOS 17 or later (the iOS app is for iPhone only) or an Android 8.0 or later phone with NFC, and a DNIe 3.0 or 4.0 with its CAN and its PIN. How it works depends on things outside nexoapex's control — the state of your card and its certificates, the public bodies' services, NFC and your phone's system — which may change without notice.
4.Plans and subscriptions
- Free, with ads: read your DNIe and your details, read passports and TIE cards, check signatures, guides and the procedures catalogue, and basic PDF signing with the DNIe.
- Plus — €12.99/year, with ads: every feature (e-office login with the DNIe or a certificate, long-term signatures, stamp placement, signing with a .p12 certificate and several cards).
- Pro — €19.99/year, no ads: every feature. Includes a 3-day free trial for anyone who has not used it before.
Payment is charged to your Apple or Google account when you confirm the purchase (or when the trial ends). The subscription renews automatically every year unless you cancel it at least 24 hours before the end of the period, in the subscription settings of your Apple or Google account. If you cancel during the trial, with the same notice, you are not charged. Prices include VAT and may vary by country.
- You can view, change or cancel your subscription at any time from your Apple or Google account, or from "Plans" › "Manage subscription" in the app; the steps are in the app's help. Uninstalling the app does not cancel the subscription.
- "Restore purchases", under "Plans", brings your plan back on another device with the same Apple or Google account.
- Payments, refunds and billing are handled by Apple or Google under their own terms: Apple Media Services Terms and Conditions and Google Play Terms of Service.
5.Licence
- We grant you a personal, non-exclusive, non-transferable licence to use the app on your devices, under these terms and, on iPhone, Apple's standard licence agreement (EULA) or, on Android, the Google Play Terms of Service.
- You may not resell the licence, circumvent the plans' unlocking or use the app to provide services that the law reserves for qualified providers.
6.Your responsibility: the signature is yours
An electronic signature made with your DNIe certificates is legally binding on you, just like your handwritten signature. So:
- Read every document before signing it. The app carries out the signature you order; deciding what you sign is up to you.
- Keep your card, your PIN and your phone safe. Do not share them; you are responsible for how they are used. The DNIe blocks after 3 wrong PIN attempts, and the app never retries a wrong PIN on its own.
- Check the recipient's requirements. Some bodies require specific signature formats or profiles; make sure the one you choose is the one they ask for.
7.No warranty and limitation of liability
The app is provided "as is" and "as available". To the fullest extent permitted by law, nexoapex does not warrant that the app is error-free or that it will work without interruption with every combination of card, phone, e-office or public service, and is not liable for indirect damage arising from its use — for example, a procedure not filed on time. If you are a consumer, nothing in this section limits the rights that Spanish and European law grant you and that cannot be waived, including the statutory guarantees applicable to digital content and services.
8.Intellectual property
The app, its design and its texts belong to nexoapex or its licensors. "DNIe" and the names of public bodies belong to their owners and are used here only to describe the product's compatibility.
9.Changes to these terms
We may update these terms — for example, if the app gains new features or the plans change. We will publish the current version here with its date; changes do not apply retroactively.
10.Governing law and jurisdiction
These terms are governed by Spanish law. Any dispute will be submitted to the courts that have jurisdiction under the law; if you act as a consumer, to those of your place of residence in Spain.
11.Contact
For any question about these terms: macdnie@nexoapex.com. The app's help explains how to restore purchases and cancel a subscription.